top of page
FAQ
-
My candle won't stay lit. What do I do?Wood wicks are not self-trimming. This means that after you burn the candle for the first time, you need to break off the charred black part of the wick. You can do this two different ways. First, you can buy a wick trimmer, and keep your wick trimmed to approx 1/8" Second, you can use your fingers and gently twist the wick until the charred portion comes off. Don't use too much force, whatever comes off with gentle twisting is good enough to keep your candle burning correctly!
-
What's the minimum burn time for your candles?Let the candle burn until the wax melts out to the edges of the container. You may have to let it burn anywhere from 30 minutes to an hour. Even if the flame appears to burn low at times, it will continue to burn. Ideally, a 3 to 4 hour burn time is recommended.
-
I want to sell your candles in my store. Do you offer bulk discounts?We sure do! Jump to our Wholesale page and tell us about yourself and what you're looking for!
bottom of page